Privacy Policy
How we collect, use, and protect your personal data.
Last updated: March 2026
1. Data Controller
Glor Partners, an Irish registered company based in Meath, Ireland, is the data controller for the personal data described in this policy.
For data-related queries, contact us at privacy@glorpartners.com.
2. What We Collect
| Data | Purpose | Legal Basis |
|---|---|---|
| Name and email | Application, account management, communications | Contract performance |
| Passport or government ID | KYC identity verification | Legal obligation (Irish AML law) |
| Proof of address | KYC address verification | Legal obligation |
| Source of wealth declaration | AML compliance | Legal obligation |
| Bank and SEPA details | Deposit matching and withdrawals | Contract performance |
| Investment amounts and transactions | Pool management, statements, reporting | Contract performance |
| IP address and device information | Security and fraud detection | Legitimate interest |
| AI concierge chat history | Investor support and escalation | Legitimate interest |
| Display name | Community participation | Consent |
3. How We Use Your Data
- Processing your application and verifying your identity
- Managing your investment account and pool position
- Generating statements, reports, and tax documents
- Sending notifications about your account, tier events, and fund performance
- Providing AI concierge support and weekly personalised updates
- Detecting and preventing fraud or unauthorised access
- Meeting regulatory and legal obligations
We do not use your data for marketing to third parties. We do not sell or share your personal data with any third party.
4. Data Storage and Processing
All data is processed and stored within the European Union, specifically in AWS's Ireland region (eu-west-1). Your data never leaves the EU.
We use Amazon Web Services (AWS) as our sole infrastructure provider. No other third-party data processors are used.
All data is encrypted at rest using customer-managed encryption keys and encrypted in transit using TLS 1.2 or higher.
5. Data Retention
| Data | Retention Period |
|---|---|
| Financial records, KYC documents, transaction history | Duration of membership plus 6 years (Irish regulatory requirement) |
| IP address and device information | 1 year |
| AI concierge chat history | Duration of membership plus 1 year |
| Display name and community posts | Until account closure |
6. Your Rights Under GDPR
As an EU/EEA data subject, you have the right to:
- Access — request a copy of all personal data we hold about you
- Rectification — correct any inaccurate personal data
- Erasure — request deletion of your data (subject to legal retention obligations for financial records)
- Data portability — receive your data in a machine-readable format
- Objection — object to processing based on legitimate interest
- Restrict processing — request that we limit how we use your data
To exercise any of these rights, contact privacy@glorpartners.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC) at www.dataprotection.ie.
7. Cookies
We use only functional cookies necessary for the platform to operate (session management, authentication). These do not require consent.
If we introduce analytics cookies in the future, we will update this policy and request your explicit opt-in consent before setting them.
8. Data Breach Notification
In the event of a personal data breach that poses a risk to your rights, we will notify the Data Protection Commission within 72 hours and notify you without undue delay.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via email and in-platform notification. The “last updated” date at the top of this page will always reflect the most recent version.
10. Contact
For any questions about this privacy policy or your personal data:
- Email: privacy@glorpartners.com
- Glor Partners, Meath, Ireland